The Paoli small business community is thrilled to welcome Carangi Bakery in to the neighborhood. The Paoli Business & Professional Association has used Carangi’s for the last couple of monthly for our noontime meetings. As a board member of PBPA, I have to tell you their sandwiches and stromboli were great, but the cannoli’s . . well, let’s just say that they are unbelievable!
Like most new businesses, there are growing pains and learning curves. Although Carangi Bakery has had their Philadelphia location for years, the Paoli location is new — I think they opened this location in early fall. One of my friends raved about the bread and pies she had for Thanksgiving, so I know that they were opened by that point. But like all new businesses, sometimes things may not go as you planned or as you wished. Case in point, apparently Christmas Eve the store was a bit chaotic and customers did not leave as satisfied as the owners would have preferred. One dissatisfied customer decided in the last week to leave a very negative comment on the Chowhound website concerning their Christmas Eve experience. Although I think the comment was unnessarily personal and more negative than required, people are entitled to their opinion. But the problem is when the bakery owner tried to leave an apology comment on the Chowhound website it was immediately deleted. John Petersen visits the bakery regularly and he tried to leave a positive comment on the Chowhound website and that too was removed.
I am not sure what the deal is with the administrator of the Chowhound website, but I figure the best way to counter balance the one negative comment is to make a personal appeal on Community Matters for Carangi Bakery. My suggestion to all the readers . . . is go visit Carangi Bakery and take a touch of South Philly home with you! (And don’t forget the cannolis.)
Carangi Bakery is located on Lancaster Avenue in the old 4 Seasons store. A link to their website is: http://www.carangibakery.com/
Let’s make this new business feel really welcome . . . and be sure to tell the owner you read about them on Community Matters.